We are open for business as usual for all online and emailed orders.

All funeral orders placed/confirmed by 12noon Monday to Friday will be printed and dispatched to arrive on the next working day as per the table below. Orders placed over the weekend will be printed on Monday morning and dispatched to arrive on Tuesday.

Most other non-funeral related orders will also be printed same day for dispatch, but for larger orders please allow 3-5 working days. If you should have any questions regarding dispatch times please do not hesitate to contact us:

We use DPD couriers and, for smaller less urgent items, Royal Mail. You may also collect from a Covid-19 secure collection area at our production unit in Albury, Surrey. You may choose what is best for you at Checkout.

We recommend DPD for all urgent funeral work. This can be tracked, and allows you to adjust your delivery (leave in a safe place, with a neighbour, change date etc). Royal Mail is an untracked service and we only recommend using this for less urgent work.

Order placed onbydispatched to arrive on
Monday12 noonTuesday
Tuesday12 noonWednesday
Wednesday12 noonThursday
Thursday12 noonFriday
Friday12 noonMonday (an upgrade
to Saturday is available)



Please note that all orders placed between Saturday 1st May and Monday 3rd May will be printed and despatched on Tuesday 4th May to arrive on Wednesday 5th May (when using a DPD Next Working Day service). Orders placed between Saturday 29th May and Monday 31st May will be printed and despatched on Tuesday 1st June to arrive on Wednesday 2nd June (when using a DPD Next Working Day service).